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Get answers to frequently asked questions about managing your VisionFund account. Learn how to make transactions, check balances, and access account information.
Frequently asked questions
How can I check my account balance?
You can check your account balance by:
Dialing *653# on your mobile phone (no internet required)
Using the VisionFund App (requires internet)
Visiting your nearest VisionFund branch
What should I do if I forget my mobile banking password?
If you forget your mobile banking password, visit your nearest VisionFund branch or call the 9310-customer line for further information.
How do I easily get started with mobile banking services?
Fill application form at any VisionFund MFI branch
How do I access and use my mobile banking account?
There are two ways of using mobile banking service
The first one is:
Dial *653# (No need of internet)
Insert your password
Select the option you want
The second one is:
Download “VisionFund App” from Play Store or App store (It requires internet data)
Insert your password
Select the option you want
Please don’t share your pin/password to anyone
How can I transfer funds between my accounts?
You can transfer funds between your accounts by using the VisionFund App, mobile banking (*653#), or visiting any branch for assistance.
